“Shut the tap!” That was me shouting in the direction of a little girl whom I spotted at a sink as soon as I entered the premises of my daughter’s school. It wasn’t a junior school so most likely the little girl had come in company of a parent or so. That however isn’t the crux of this piece. The main thing was my shock at how my behavioral disposition for checking inefficiencies could kick in without warning; literally as though bossing me around! Oh my! Only when I issued the order did the security officer sitting close to her notice that the little girl was actually wasting water. My reflection on the incident really got me thinking about the power our natural tendencies hold over us – whether for good or for bad. I believe even the best of us can attest that with all the self knowledge & awareness plus our determination to choose behaviors, certain patterns still manage to seep through some stubborn cracks. For me, quickly observing inefficiencies in systems has remained an ong...